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Do you have any additional questions about the Hotel English program? We've compiled answers to the most frequently asked questions.


What is ELLA's e-learning Hotel English course?

The Hotel English course on the ELLA e-learning platform is an online self-study program aimed at enhancing the English language skills of hotel industry personnel. It encompasses areas like hotel terminology, guest communication, reservation handling, and broad professional communication in the hotel industry.

Who is the Hotel English course for?

This course is designed for hotel workers such as receptionists, waiters, housekeepers, and hotel managers who wish to improve their English communication skills. However, the course is open to EVERYONE.

How long does the course last?

The course duration depends entirely on YOU. You can complete it at your own pace.

What does "unlimited access" to the course mean?

'Unlimited access' means you can access the course materials as often as you like, provided you have an active subscription.

Can I access the materials offline?

No, materials cannot be accessed without an internet connection.

What if I complete the course before the end of the access period?

If you complete the course before your access period ends, you can use the remaining time to revisit course materials. You can also focus on additional exercises available in the Grammar Corner and Vocabulary Corner.

Do you offer group enrollments for companies and institutions?

Yes, we provide group enrollment options for organizations looking to train their staff. Contact us for more details.

What level of English is required to start the course?

Participants in our online Hotel English course are expected to have at least a basic intermediate (A2) level of English proficiency.

In what language is the course conducted?

Our Hotel English course is conducted entirely in English, allowing students to fully immerse themselves in the language. Course materials, exercises, and quizzes are all in English. This method helps students improve their language skills while gaining a comprehensive understanding of vocabulary and phrases used in English in the hotel industry. Immersing in an English-speaking environment enhances fluency and confidence in using English within the hotel sector.

Find out more

Contact us!

If you need to know more or if you didn't find answers to your specific questions, please don't hesitate to contact us.



    Courses in accordance with the Common European Framework of Reference (CEFR).

    Courses in accordance with the Common European Framework of Reference (CEFR).

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